Returns & Exchanges

At Aghanoorbridal, we strive to ensure your special day is perfect; however, due to the delicate nature of handmade bridal wear, we offer a 14-day exchange policy for items in their original, unaltered condition.

1

Initiate Your Request

Contact our dedicated bridal concierge via email with your order number and high-resolution photos of the garment within 48 hours of delivery.

2

Quality Review

Our quality assurance team will review your request to ensure the item is eligible for return, confirming it is unworn, unwashed, and still has all security tags attached.

3

Secure Packaging

Once approved, carefully pack the bridal ensemble in its original luxury packaging and garment bag to prevent any damage to the intricate embroidery during transit.

4

Processing and Exchange

After we receive and inspect your return, we will issue a store credit or facilitate an exchange for a different size or design of equal value.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing